At TEMPE, it is our priority to keep you satisfied with your purchased used medical imaging equipment and parts. In case you have some problems or you’re not content with what you have received, we‘re here for you.
General Guidelines
Returns maybe accepted on a case-per-case basis.
Item and reason for return shall be at the discretion for eligibility
Please retain all packaging and documentation for ease of processing.
Refunds and Exchanges
Refunds or exchanges will be decided upon after inspection of the returned item.
Processing times may vary depending on the situation.
Shipping
Unless otherwise stated, it is the buyer’s responsibility for return shipping costs and delivery method.
Contact Us
For return questions, please contact our team by email or telephone.
Note: TEMPE reserves the right to make the final decision on returns and refunds.
This one remains flexible and general, leaves room for cases to be handled as seen fit, without overly specific commitments.